Privacy Policy

Effective Date: June 6, 2025
Last Updated: June 6, 2025

This privacy policy explains how Amanar Marrakech collects uses, discloses, and protects your personal information when you visit our website www.amanarhotel.com or use our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, email address, phone number, and other contact details when you make a reservation or inquiry.

Billing and payment information when you book a stay or purchase a service.

b. Non-Personal Information

Browser type, IP address, operating system, and usage details such as pages visited, duration of visits, and referral sources.

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

2. How We Use Your Information

We may use your information to:

  • Provide and improve our services, including processing reservations and payments.

  • Communicate with you regarding your bookings, special offers, or updates.

  • Personalize your experience on the website.

  • Monitor and analyze website usage and performance.

  • Comply with legal obligations or enforce our terms of service.

3. How We Share Your Information

We may share your information:

  • With Service Providers: For payment processing, website hosting, or email delivery.

  • As Required by Law: To comply with legal obligations or protect our rights.

  • We will never sell your personal information to third parties.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online transmission or storage system is completely secure. We encourage you to take precautions to protect your information.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access, correct, or delete your information.

  • Object to or restrict certain data processing.

  • Withdraw your consent to data collection (if applicable).

  • File a complaint with a data protection authority.

  • To exercise these rights, please contact us at welcome@amanarhotel.com.

6. Retention of Data

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Cookies and Tracking

Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit a website. They help us enhance your browsing experience, understand how you interact with our website, and improve our services.

We use cookies to improve your experience on our website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

We use the following categories of cookies:

a. Essential Cookies

These cookies are necessary for the website to function properly. They enable core features such as security, accessibility, and network management.

Example: Session management for user logins or bookings.

b. Performance and Analytics Cookies

These cookies help us analyze website traffic, usage patterns, and visitor interactions to improve the website’s performance.

Example: Google Analytics.

c. Functionality Cookies

These cookies allow the website to remember your preferences, such as language selection or region, for a more personalized experience.

Example: Remembering your currency preference.

d. Advertising and Marketing Cookies

These cookies track your browsing habits to deliver relevant advertisements. They may be placed by third-party services (e.g., social media platforms or advertising networks).

Example: Retargeting ads on Facebook or Google.

We may allow third-party service providers to place cookies on your device to assist us with analytics, marketing, or enhancing your user experience. These providers include (but are not limited to):

  • Google Analytics

  • Facebook Pixel

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. The latest version will always be posted on our website, and the "Last Updated" date will be revised accordingly.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:
 welcome@amanarhotel.com